How to Use Google Voice to Improve Business Communications

Business owner using Google Voice technology


As a business owner, you know that efficient communication is a big key to success. You also know that paying for a separate business phone line (or multiple lines) can be costly. One great option for saving money while staying connected is Google Voice.

If you’re not familiar with Google Voice, it’s a service that allows you to make and receive calls, as well as send and receive texts, all using a single phone number. You can also customize your voicemail greeting, set up call forwarding, and more.

What is Google Voice and what can it do for you?

Google Voice is a voice-over-internet protocol (VoIP) phone service that allows you to send and receive voicemail messages. It works by bringing together all of your existing phone numbers into one place — like a communications hub for all of your call activity.

You can easily set up Google Voice if you have a valid phone number associated with your account. To do this, visit the Google Voice website or download the Google Voice app and click on “Verify.” Your phone will then be connected to Google Voice, allowing you to use advanced speech technology for transcribing and managing your voicemails.

How to set up a Google Voice account

Setting up a Google Voice account is a great way to keep track of multiple phone numbers and the calls you receive. This provides value, and convenience if you’re a business owner with multiple locations and different phone numbers for each location.

To set up your account, start by signing in on your mobile device or browser. Then choose a Google Voice number that best fits your needs.

Once set up, you will be able to use this new number to make and receive calls from different devices. You can also set preferences related to call forwarding and caller ID.

With all these features, Google Voice can be an extremely helpful addition to your business’ phone, text, and messaging needs.

How to make calls using Google Voice

Making phone calls with Google Voice is a quick and easy way to stay connected with your customers. Using your Google Voice number, you can call anyone from a traditional phone line or cellular device.

Once you have an active Google Voice number, open the Google Voice app on your smartphone and select “Make a Call.” Then dial the number of the person you would like to reach, using either their traditional phone line or mobile device.

After that, simply press the green button to start the call. It’s that easy to get started with Google Voice and connect with your customers, colleagues, or vendors.

How to send texts using Google Voice

Google Voice allows users to send messages through their computer, phone, or any other web-connected device. Just click the “Compose Message” button once signed into the site or app, enter the recipient’s phone number, type out your text in the message box, and hit send.

How to manage your voicemails with Google Voice

Google Voice is an incredibly handy tool to manage your voicemails. With a few clicks and a few seconds, you can easily access all the relevant information about your voicemails.

The setup process is fairly straightforward: Once you’ve created an account and provided some basic info, you will be able to start accessing voicemails, as well as two-factor authentications, in no time. (More on that below.)

When a voicemail comes in, you will receive a notification with the caller’s information, as well as a transcription of the message so that it’s easier to understand at a glance.

You can then listen to or delete the message, if needed, as well as forward it, or save it for later review. Thanks to its intuitive user experience, Google Voice makes it simple and stress-free for anyone to effectively manage their voicemails efficiently.

Managing your company’s two-factor authentication

If you have several secure accounts your staff or team uses that require two-factor authentication (2FA), you can use Google Voice as a central hub. This eliminates the burden of having one team lead, manager, or department head manage 2FA code verifications for everyone else.

Tips and tricks for getting the most out of Google Voice

Google Voice is an incredibly useful tool for keeping your business connected and organized in today’s diverse digital world. There are a few tips and tricks to get the most out of this handy app.

  • To make setting up a Google Voice account easy, use an existing phone number, such as a landline or mobile phone. Then, link any other numbers you typically use when making calls to your customers or clients to your new Google Voice account. This way, calls can still be made using the same number you and your customers/clients are familiar with while taking advantage of the many features of Google Voice.
  • Another great way to take full advantage of Google Voice is to make use of its voicemail transcription feature. It creates text messages from voicemails that can easily be read and replied to without ever needing to listen to them.
  • For an even more diverse user experience, link up other apps, including Slack or Hangouts Chat, so that all communication — audio, video, text — is fully integrated into one platform.

With these tips and tricks, you will soon be getting the best out of your Google Voice experience.

Google Voice is a powerful tool that can save your business time and money. You can make calls and send texts from anywhere in the world. You can also manage your voicemails with ease. 

Google Voice Pricing Plans start as low as $10/month for a Starter Plan, $20/month for their Standard Plan, and only $30/month for their Premier Plan.

If you’re not using Google Voice, now may be the time to start.

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